Cancellation policy

Here’s a clear and professional Purchase Options & Cancellation Policy for your custom embroidery business:

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Purchase Options & Cancellation Policy

All purchases for custom embroidery products are final once an order is placed. Because each item is made to your specific design, including names, colors, sizes, and other customization details, we cannot accept cancellations, changes, or exchanges once production has begun.

Order Review
Please carefully review all order details before submitting, including spelling, sizes, colors, and design choices. By placing an order, you confirm that all information is correct.

Cancellation Exceptions
We may consider canceling or modifying an order only if production has not yet started. To request a cancellation, contact us immediately at [Your Business Email]. We cannot guarantee that a cancellation request will be accepted.

Refunds
As custom orders are final, refunds are not available unless the item arrives damaged, defective, or incorrect due to our error. In such cases, please contact us within [3–7 days] of delivery with photos and order details so we can resolve the issue.

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If you want, I can combine this with your shipping, refund, and return policies into one comprehensive policy page for your website or shop, making it fully cohesive and easy for customers to read.