Shipping policy
Shipping Policy
Thank you for supporting our custom embroidery business! Please review our shipping policy below.
Processing Time
All items are made to order. Our current processing time is [X–X business days] before shipment. Processing times may vary depending on order volume, customization details, and seasonal demand.
Shipping Rates and Delivery Estimates
Shipping costs are calculated at checkout based on your location and selected shipping method. Estimated delivery times are provided by the carrier and may vary.
Please note that delivery time = processing time + shipping time.
Shipping Carriers
We use trusted carriers such as USPS, UPS, or FedEx to deliver your order. Carrier selection may vary depending on the shipping option chosen at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Delays
We are not responsible for delays caused by shipping carriers, weather conditions, customs processing, or other factors outside of our control.
Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
Once your order has been handed over to the shipping carrier, we are not responsible for lost or stolen packages. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly to file a claim.
International Shipping
We may offer international shipping. Please note:
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Delivery times vary by destination
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Customers are responsible for any customs duties, taxes, or import fees
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We are not responsible for delays caused by customs
Contact
If you have any questions about your order or shipping, please contact us at:
Howseovdrmrsbrand@gmail.com
Howse ov drmrs, LLC